How to Contact China Post - A Complete Guide

Welcome to our comprehensive guide on how to contact China Post efficiently. Whether you have a question about a parcel, need assistance with tracking, or have any postal inquiries, this blog post will provide you with all the necessary information to easily reach out to China Post.

1. Contacting China Post Customer Service

When it comes to contacting China Post's customer service, there are several options available:

1.1 Phone Support

You can reach China Post's customer service via phone at +86 10 11185 for international inquiries.

1.2 Email Support

For written inquiries and complaints, you can email China Post at service@chinapost.com.

1.3 Online Chat Support

If you prefer to chat online, visit China Post's official website and utilize their live chat feature for immediate assistance.

2. Tracking Shipments with China Post

China Post provides a convenient online tracking system for all your shipments. Here's how you can track your packages:

2.1 Tracking Number

Enter your tracking number on China Post's website to get real-time updates on the status and location of your package.

2.2 Mobile App

Download the China Post mobile app to track shipments on the go and receive push notifications for any status changes.

3. Additional Inquiries and Resources

For any other postal inquiries, feedback, or general information, you can refer to the following resources:

3.1 China Post Website

Visit the China Post official website for FAQs, service updates, and additional contact information.

3.2 Social Media

Follow China Post on social media platforms like WeChat, Twitter, and Facebook for news, promotions, and community support.

By utilizing these contact methods and resources, you can easily stay connected with China Post and resolve any postal concerns effectively.

Remember, efficient communication is key to a smooth postal experience!

For more knowledge related to international logistics, please visit: Presou Logistics official website