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We can handle large/engineering cargo. We don't handle express or packages.

How to Contact China Post - A Complete Guide

Welcome to our comprehensive guide on how to contact China Post efficiently. Whether you have a question about a parcel, need assistance with tracking, or have any postal inquiries, this blog post will provide you with all the necessary information to easily reach out to China Post.

1. Contacting China Post Customer Service

When it comes to contacting China Post's customer service, there are several options available:

1.1 Phone Support

You can reach China Post's customer service via phone at +86 10 11185 for international inquiries.

1.2 Email Support

For written inquiries and complaints, you can email China Post at service@chinapost.com.

1.3 Online Chat Support

If you prefer to chat online, visit China Post's official website and utilize their live chat feature for immediate assistance.

2. Tracking Shipments with China Post

China Post provides a convenient online tracking system for all your shipments. Here's how you can track your packages:

2.1 Tracking Number

Enter your tracking number on China Post's website to get real-time updates on the status and location of your package.

2.2 Mobile App

Download the China Post mobile app to track shipments on the go and receive push notifications for any status changes.

3. Additional Inquiries and Resources

For any other postal inquiries, feedback, or general information, you can refer to the following resources:

3.1 China Post Website

Visit the China Post official website for FAQs, service updates, and additional contact information.

3.2 Social Media

Follow China Post on social media platforms like WeChat, Twitter, and Facebook for news, promotions, and community support.

By utilizing these contact methods and resources, you can easily stay connected with China Post and resolve any postal concerns effectively.

Remember, efficient communication is key to a smooth postal experience!

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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