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We can handle large/engineering cargo. We don't handle express or packages.

Exciting Customer Service Opportunities in Dubai's Freight Forwarding Industry

Are you looking to embark on a rewarding career in the fast-paced world of freight forwarding? Dubai, known for its bustling trade and logistics sector, offers a multitude of customer service jobs within this thriving industry.

The Role of a Customer Service Representative in Freight Forwarding

Customer service representatives play a vital role in the freight forwarding sector by acting as the key point of contact for clients, ensuring smooth communication, and facilitating the efficient movement of goods. Their responsibilities include:

  • Handling customer inquiries and providing timely and accurate information
  • Resolving customer issues and complaints effectively
  • Coordinating with various departments to meet customer requirements
  • Tracking shipments and providing status updates to clients
  • Ensuring compliance with shipping regulations and documentation

Skills Required for Customer Service Roles in Freight Forwarding

To excel in a customer service position within the freight forwarding industry, individuals need to possess a diverse set of skills, including:

  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities
  • Attention to detail and organizational skills
  • Ability to work well under pressure and in a fast-paced environment
  • Knowledge of logistics and supply chain management

Opportunities for Growth and Development

Working in customer service within the freight forwarding industry in Dubai provides not only a dynamic work environment but also ample opportunities for career growth and development. Employees can progress to supervisory or managerial roles, delve into operations or sales, or explore international assignments.

Join the Exciting World of Freight Forwarding in Dubai

If you are passionate about delivering exceptional customer service and are eager to be part of a vibrant industry that drives global trade, consider exploring the various customer service opportunities available in Dubai's freight forwarding sector. The possibilities for growth, learning, and making a tangible impact are boundless!

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

ONE-STOP GLOBAL LOGISTICS PROVIDER