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We can handle large/engineering cargo. We don't handle express or packages.

DHL Sea Freight Contact Number - How to Reach Customer Service

Are you in need of assistance with your DHL sea freight shipments, but struggling to find the right contact number? This comprehensive guide will walk you through the various ways you can reach DHL's customer service team for all your sea freight queries.

Overview

When it comes to shipping goods via sea freight, DHL is a reliable and efficient choice for businesses and individuals alike. However, should you encounter any issues or have questions regarding your sea freight shipments, it's crucial to have access to the right contact numbers to get the help you need.

How to Contact DHL Sea Freight Customer Service?

1. DHL Customer Service Hotline

One of the quickest ways to get in touch with DHL regarding your sea freight shipments is by calling their customer service hotline. You can reach their dedicated sea freight customer service team by dialing the following number: +1-800-225-5345.

2. Online Contact Form

If you prefer written communication or have detailed inquiries, you can fill out DHL's online contact form on their website. Provide essential details about your shipment and concerns, and a DHL representative will get back to you promptly.

Common Queries Addressed by DHL Customer Service

1. Tracking Shipments

Have you shipped a consignment via DHL sea freight and need to track its progress? Contact DHL's customer service to get real-time updates on your shipment's location and estimated delivery time.

2. Shipping Documentation

For queries related to shipping documentation, customs clearance, or paperwork required for sea freight shipments, DHL's customer service team can provide guidance and support.

Tips for Efficiently Communicating with DHL Customer Service

1. Have Your Shipment Details Ready

Before contacting DHL customer service, make sure you have your shipment tracking number, invoice details, and any relevant information readily available. This will help expedite the process and ensure a smoother interaction.

2. Be Clear and Concise

When describing your issue or query, be clear and concise to help the customer service representative understand your concerns effectively. Provide all necessary details but avoid unnecessary information that could confuse the situation.

Key Takeaways

  • Accessing DHL's customer service for sea freight assistance is essential for resolving issues effectively.
  • Utilize the customer service hotline or online contact form for swift responses to your queries.
  • Prepare all relevant documentation and information before contacting customer service for a seamless experience.

With this guide, you're now equipped with the knowledge and resources to reach DHL's sea freight customer service efficiently. Don't hesitate to contact them whenever you need assistance with your sea freight shipments!

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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