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We can handle large/engineering cargo. We don't handle express or packages.

China Post Package Not Delivered - What To Do Next

Have you ever experienced the frustration of a China Post package not being delivered? This comprehensive guide will walk you through the steps to take when faced with this situation.

Understanding the Situation

Before panicking, it's essential to understand the reasons why your China Post package may not have been delivered. Delays can occur due to various factors such as customs clearance, incorrect address details, or weather conditions.

Reasons for Delay

1. Customs Clearance

2. Incomplete or Incorrect Address

3. Unexpected Events (e.g., Natural Disasters, Pandemics)

Steps to Take

1. Tracking Your Package

Start by using the tracking number provided by China Post to monitor the progress of your package. This will give you real-time updates on its location and status.

2. Contact China Post Customer Service

If your package seems to be stuck in transit or there are no updates, reaching out to China Post customer service can provide you with more information. They can investigate the issue and provide insights on the delivery status.

3. Contact the Seller

In case the package was sent by a seller or retailer, inform them about the delivery delay. They might be able to assist you in contacting China Post or even provide a refund or replacement, depending on their policy.

Resolving the Issue

By taking proactive steps and staying informed, you can increase the chances of resolving the situation of a China Post package not being delivered. Remember, patience and clear communication are key in such circumstances.

Dealing with a delivery issue can be stressful, but with the right approach, you can navigate through it effectively. Stay informed, reach out to the relevant parties, and keep track of your package until it reaches its destination.

Remember, a delayed package doesn't always mean a lost one. By following the steps outlined in this guide, you can increase the likelihood of a successful delivery and resolve the issue promptly.

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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