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We can handle large/engineering cargo. We don't handle express or packages.

China Post Customer Care: A Comprehensive Guide

China Post Customer Care: A Comprehensive Guide

Welcome to our in-depth guide on China Post customer care services. In this article, we will cover everything you need to know about how to get in touch with China Post for your postal service-related queries and concerns.

1. Understanding China Post Customer Care

In this section, we delve into the background of China Post's customer care services, detailing their primary objectives and means of communication.

1.1 History of China Post Customer Care

Explore the evolution of China Post's customer care services over the years and how they have adapted to modern communication methods.

1.2 Channels of Communication

Discover the various ways you can reach out to China Post for assistance, including phone numbers, email addresses, and online platforms.

2. Common Issues and Solutions

This section addresses the most frequent problems encountered by customers when dealing with China Post and provides effective solutions.

2.1 Tracking Shipments

Learn how to track your parcels and shipments efficiently using China Post's tracking tools and resources.

2.2 Delivery Concerns

Uncover the typical delivery issues faced by customers and the steps you can take to resolve them promptly.

3. Enhancing Your Customer Experience

Explore tips and strategies for improving your overall customer experience with China Post and ensuring smooth interactions.

3.1 Feedback Mechanisms

Understand the importance of providing feedback to China Post and how it can contribute to service enhancements.

3.2 Customer Support Etiquette

Gain insights into best practices for communicating with China Post's customer support team effectively and courteously.

By following the guidelines outlined in this article, you can optimize your interactions with China Post and make the most of their customer care services. Remember, a well-informed customer is a satisfied customer!

Thank you for reading our guide on China Post customer care. For any further assistance, please don't hesitate to reach out to China Post's dedicated support team.

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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