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We can handle large/engineering cargo. We don't handle express or packages.

China Post Contact: How to Reach Customer Service Easily

Welcome to our guide on efficiently contacting China Post for any queries or concerns regarding your shipments. In today's globalized world, reliable postal services are crucial, and having access to customer support is essential. This post will provide you with a comprehensive overview of the various ways you can contact China Post and get the assistance you need.

1. Contacting China Post Customer Service

1.1 Online Support

One of the most convenient ways to reach China Post is through their official website. You can access their online support portal to track your packages, submit inquiries, or file complaints easily.

1.2 Phone Support

If you prefer speaking directly with a customer service representative, you can contact China Post via phone. Make sure to have your tracking number or relevant details on hand for a smoother experience.

1.3 Email Support

For non-urgent matters or detailed concerns, sending an email to China Post's customer service team can be an effective way to communicate.

2. Resolving Common Issues

2.1 Package Delays

If your package is delayed, contacting China Post promptly can help investigate the issue and provide you with updates on its status.

2.2 Missing or Damaged Items

In cases where items are missing or damaged during transit, reaching out to customer service is crucial for initiating a claim process.

2.3 Tracking Assistance

For any tracking-related queries or issues, the customer support team can assist you in locating your package and providing real-time updates.

3. Customer Feedback and Reviews

3.1 Online Feedback Channels

China Post values customer feedback. You can share your experiences, suggestions, or complaints through their official feedback channels on the website.

3.2 Reading Reviews

Before contacting customer service, you can check online reviews and forums to see how others have interacted with China Post's support team and resolve similar issues.

Overall, contacting China Post for any inquiries or assistance is a straightforward process when you know the available channels. By utilizing the information provided in this post, you can ensure a smoother communication experience with China Post's customer service team.

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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