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We can handle large/engineering cargo. We don't handle express or packages.

Contact China Post - Everything You Need to Know

Contact China Post - Everything You Need to Know

Welcome to our comprehensive guide on how to effectively contact China Post. Whether you have inquiries about shipments, tracking packages, or need assistance with postal services, this blog post will provide you with all the essential details to ensure a seamless experience.

Section 1: Understanding China Post Services

In this section, we will delve into the primary services offered by China Post, including international shipping, domestic mail services, and package tracking.

International Shipping

China Post offers a variety of international shipping options, including ePacket, EMS, and Air Parcel. These services cater to different shipping needs and delivery timelines.

Domestic Mail Services

For local deliveries within China, China Post provides efficient and reliable mail services. From regular mail to express delivery, customers can choose the option that best suits their requirements.

Section 2: How to Contact China Post

In this section, we will explore the various channels through which you can contact China Post for inquiries, complaints, and tracking assistance.

Customer Service Hotline

China Post's customer service hotline is available 24/7 to address customer queries and provide real-time assistance. You can reach out to them for any concerns regarding your shipments or postal services.

Online Support

By visiting China Post's official website, customers can access online support tools such as live chat, email inquiries, and a comprehensive FAQ section to resolve common queries.

Section 3: Resolving Common Issues with China Post

This section will address common issues faced by customers when dealing with China Post, including lost packages, customs delays, and tracking discrepancies.

Lost Packages

If you encounter a lost package, China Post provides a process for filing a claim and initiating a search for the missing item. We will guide you through the steps to take in such situations.

Customs Delays

Customs delays can be frustrating, but understanding the reasons behind them and how to navigate customs procedures can help expedite the delivery of your package. We will provide insights on dealing with customs delays effectively.

Key Takeaways

As you navigate the world of China Post services, remember to stay informed, proactively track your shipments, and utilize the available support channels for a seamless experience.

For more knowledge related to international logistics, please visit: Presou Logistics official website

SERVICES INTRODUCTION

Air Freight

Air freight transportation, support online tracking. Transit time 1-3 days

Sea Freight

Sea shipping, FCL LCL , POL include but are not limited to Qingdao, Tianjin, Ningbo, Shanghai, Guangzhou, Shenzhen,, Ho Chi Minh etc.

Door To Door

We provide hassle-free door-to-door shipping services. fast door to door delivery with customs clearance.

WAREHOUSE

When you buy a lot of goods in Alibaba, Taobao, or the other suppliers from China, we can help you collect goods and arrange the export shipping for you.

Insurance

Shipping insurance, the insurance fee is 0.2%-0.3% of goods value. Insurance relieves you of the risk if there is any damage,Reduce your lost save the cost.

Export declaration

Won the China AEO Advanced Certification Enterprise, providing comprehensive trailer customs declaration services

WHY CHOOSE US

WE AIM TO CONTRIBUTE WELL TO YOUR COMPANY

Safer

Our subsidiary is a have AEO certificate customs declaration company with 10 years of experience. So we are more professional in the customs clearance and can maximize the efficiency and safety of customs clearance by 60%;

More convenient transportation

We can handle shipments in any city in China. Air and Sea to any airport/port/ yourdoor. We professionally provide Door-to-Door, smooth Customs Clearance, convenient arrivalat your door, Increase convenience for customers by 95%;

Real time tracking

Real-time tracking provides total visibility into your shipments. Leverage this transparency to proactively manage logistics, optimize operations, and deliver superior customer service.

Receive goods faster

Load every day. arrange for earliest loading and shipping schedule. control all important links (Pick up,Loading Customs clearance, Sailing, and Delivery), saving 30% of time;

Higher efficiency

We have a professional team of experienced professionals with an average of over 5 years in the industry. we are very familiar with every aspect of logistics and control every detail,help customers to receive goods earlier, improving end customer satisfaction. customers have longer sales time, get more orders faster;

More professional brand

We are a well-known logistics company in Shenzhen, specializing in international logistics. We have our own customs broker, shipping department, and trailer company, We have been deeply involved in the logistics industry for many year and truly provide one-stop services. Welcome to visit !

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*Only supports shipment from China
*We can handle large/engineering cargo.
*We don't handle express or packages.

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